Emotional Intelligence (EQ) is a set of competencies that demonstrates one’s ability to recognize their behaviors, moods and impulses and to manage them according to the situation. This course provides tools for becoming emotionally intelligent. Individuals with high emotional intelligence can manage their own impulses, communicate with others effectively, manage change well, solve problems and use humor to build rapport in tense situations.
Wednesday, November 6, 2019 at 2:00pm to 3:00pm
Metropolitan Campus, MCC 236
2900 Community College Ave., Cleveland, OH 44115